active verb acknowledgement responses active verb⏎
business-ese business-ese active listening⏎
blind ads analytical report chartjunk⏎
closed question blind ads blocking⏎
checking for inferences chartjunk build goodwill⏎
collection letter clustering common ground⏎
closed (defensive) body position analytical report bias-free language⏎
business-ese communication theory bias-free language⏎
body language body chartjunk⏎
compound sentence collection letter bias-free language⏎