behavioral interviews complaint letter buffer⏎
business-ese close closed (defensive) body position⏎
checking for inferences clip art buffer⏎
blind ads chartjunk active listening⏎
complex sentene collection letter brainstorming⏎
choice (selection) compound sentence active verb⏎
chartjunk body citation⏎
acknowledgement responses complaint letter clustering⏎
complete claim letter closed question⏎
buying time with limited agreement common ground body language⏎