closed question chartjunk bias-free language⏎
closed (defensive) body position block format blocking⏎
bias-free language business-ese buffer⏎
brainstorming conclusion complimentary close⏎
complete complaint letter boilerplate⏎
checking for feelings brainstorming complaint letter⏎
business-ese conclusion blind ads⏎
bias-free language adjustment communication theory⏎
channel overload collection series body⏎
block format adjustment buying time with limited agreement⏎