buffer common ground blocking⏎
communication theory close chronological resume⏎
assumptions acknowledgement responses common ground⏎
behavioral interviews body build goodwill⏎
business slang buying time with limited agreement closed (defensive) body position⏎
citation acknowledgement responses business-ese⏎
build goodwill collection series active listening⏎
case boilerplate active verb⏎
body language claim letter clustering⏎
common ground claim letter body language⏎